Frequently Asked Questions
1. Website Redesign Basics
How do I know if my website needs a redesign?
If your website is slow, outdated, confusing, not mobile-friendly, or not bringing in leads, it's time for a redesign. Modern sites should load fast, guide users clearly, and encourage action.
What are the signs of a low-converting website?
High bounce rates, low engagement, poor mobile usability, slow loading, and confusing navigation are key signs your site isn’t converting visitors into leads or clients.
What are the benefits of redesigning my website?
A website redesign improves your brand image, boosts SEO performance, increases conversions, speeds up your site, and ensures better mobile usability, all of which lead to more customers.
Do I need to redesign my entire site or just parts of it?
Not always. Some businesses only need a homepage refresh or optimization of key pages. After a free audit, I’ll tell you if a full or partial redesign makes more sense.
How long does a website redesign usually take?
Most small business websites take 2 to 4 weeks to complete, depending on the size of the site and how quickly you provide content and approvals.
How much does a website redesign cost for a small business?
Most projects range from $3,000 to $5,000. I provide a custom quote after your free audit so you get a tailored solution based on your goals and website needs.
2. Conversion Optimization
What makes a website “conversion-focused”?
Conversion-focused websites are designed to guide visitors toward taking action, whether that’s booking a call, filling out a form, or requesting a quote, using proven UX and CRO techniques.
How do you design websites that generate leads?
I use clear messaging, compelling CTAs, trust indicators, strategic layouts, and fast loading speeds to help visitors feel confident and take action.
Can you help me improve conversions without rebuilding everything?
Yes. I offer conversion audits and partial redesigns focused on optimizing the pages that matter most, like your homepage, service pages, and contact flow.
What’s the difference between a pretty website and one that performs?
A pretty website may look nice, but a performing website drives business results. I focus on building websites that are visually appealing and optimized for lead generation and SEO.
Will my new website include forms, CTAs, and booking tools?
Absolutely. Every site is customized to your goals, whether that’s lead forms, booking calendars, or call buttons. I also ensure they work seamlessly on mobile.
3. Website Audit (Free Offer)
What’s included in the free website audit?
You’ll receive a detailed video audit covering speed, mobile responsiveness, SEO structure, usability, and conversion opportunities, including 5 quick wins to improve performance.
How is your website audit different from tools like PageSpeed Insights?
Most tools give generic reports. I provide a human review with expert insights based on real user behavior and business strategy, not just code scores.
How long does it take to receive my audit?
Within 48 business hours after you submit your request. You’ll receive a video walkthrough with specific recommendations tailored to your website.
Will you explain what the audit results mean for my business?
Yes. I break down the findings into clear, actionable takeaways, no jargon, so you know exactly what’s working, what’s not, and how to fix it.
Is the audit really free? What's the catch?
Yes, it’s 100% free. I offer it because I know once you see the value and the missed opportunities, you'll realize how much better your website could be, and many businesses then choose to work with me.
4. SEO, Speed & Technical Performance
Will my new website be optimized for SEO?
Yes. I build every website with SEO best practices: optimized headers, meta tags, clean structure, fast loading, and mobile-friendly design, giving you a strong foundation for ranking.
Can you make my website faster?
Yes. I optimize images, code, and server settings to reduce load time and improve performance across all devices, a faster site leads to better SEO and higher conversions.
Why does speed matter for lead generation?
A delay of just 1 second in load time can reduce conversions by 7%. Speed impacts both user experience and Google rankings, which directly affects your traffic and leads.
Will the redesign work on mobile and tablets?
Absolutely. Mobile responsiveness is a priority. Your new site will look great and work perfectly across all screen sizes.
Will I keep my current URLs and SEO rankings?
Yes. I make sure your URLs stay intact or are redirected properly to avoid any SEO loss. I also preserve your existing content and metadata when needed.
5. Working with Andres Builds
Do you work with businesses in my industry?
Yes. I’ve worked with service businesses, contractors, consultants, creatives, and agencies. If your website isn’t converting, I can help, regardless of your niche.
What platform do you use to build websites?
I specialize in WordPress, using tools like Elementor and GeneratePress to create high-performance, scalable websites tailored to your business.
Do I need to provide anything before we start?
Just basic info: your current website URL, business goals, and any brand assets (logo, photos, etc.). I guide you through the rest with a simple onboarding process.
Will I be able to update my site after it’s built?
Yes. I use tools that are easy for business owners to update. You’ll get full access and a walkthrough of how to make changes, or I can help with ongoing support.
Do you offer support or maintenance after launch?
Yes. I offer optional monthly support packages for updates, performance monitoring, and improvements to keep your site running smoothly long after launch.
6. Location & Availability
Do you work with businesses outside the U.S.?
Can you redesign websites for companies in Austin, Tampa, Charlotte, Phoenix, etc.?
What time zone do you work in?
I'm based in Ecuador (GMT-5), but I align my schedule with U.S. clients to ensure fast communication and efficient project flow.
Do you offer meetings or strategy calls before the project?
Yes. After your free audit, we can schedule a call to walk through the findings, define your goals, and outline the best strategy for your redesign.
7. Payments & Process
How does payment work? Do you offer installments?
Yes. Most clients pay 50% upfront and 50% on completion. For larger projects, we can discuss milestone-based payment plans.
What’s your process from audit to launch?
Can I cancel if I change my mind?
Do you offer a satisfaction guarantee?
What if I already paid another developer and they disappeared?
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